PRIVACY POLICY
Effective Date: 10/10/24
At Suikerbekkie Preserves, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The types of information we may collect include:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (processed securely through third-party payment processors)
- Any other information you provide to us voluntarily
2. Purpose of Collecting Personal Information
We collect your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders and inquiries
- To send you promotional materials and updates (if you have opted in)
- To improve our website and services
- To comply with legal obligations
3. Sharing of Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Your Rights Under POPIA
Under the POPI Act, you have the right to:
- Access your personal information held by us
- Request the correction of your personal information
- Object to the processing of your personal information
- Withdraw your consent for the processing of your personal information
To exercise any of these rights, please contact us using the information provided below.
6. Cookies
Our website may use cookies to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Suikerbekkie Preserves
18 Lang street, Albertina, Western Cape
suikerbekkiepreserves@gmail.com
083 4574 733
Thank you for choosing Suikerbekkie Preserves. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the POPI Act.